Terms of service

Terms of Service 

Last Updated: November 2025

Welcome to SoftballJunk.com. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services (“Services”). By accessing or using the Services, you agree to be bound by these Terms.

If you do not agree, please discontinue use of the website.

1. Eligibility & Age Requirements

By using this site, you represent that:

  • You are 18 years or older, or

  • You are using the site with the permission and supervision of a parent or legal guardian, who agrees to be bound by these Terms.

Parents and guardians are fully responsible for any use of the site by minors, including purchases and account activity.

Softball Junk does not knowingly collect personal information from children under 13. If such information is discovered, it will be deleted promptly.

2. Use of the Site

You may not use the site for any unlawful, fraudulent, or unauthorized purpose. You agree not to:

  • Attempt to interfere with the site’s functionality

  • Copy, scrape, or misuse product listings or intellectual property

  • Misrepresent your identity or provide inaccurate information

We may suspend or terminate access at our discretion.

3. Product Information & Availability

We work directly with a network of manufacturers and suppliers. As a result:

  • Product availability may vary

  • Prices, descriptions, and images may change without notice

  • Colors and details may display differently depending on your device

We reserve the right to limit quantities or discontinue products at any time.

4. Orders, Payments & Billing

By placing an order, you agree to provide accurate billing and shipping information. We reserve the right to:

  • Refuse or cancel any order

  • Limit quantities purchased

  • Cancel accounts that violate these Terms

Softball Junk may contact you if additional verification is required.

5. Shipping & Fulfillment

Softball Junk operates as a curated marketplace. All products are shipped directly by the manufacturer or supplier, not by Softball Junk.

Shipping timelines, tracking availability, and packaging may vary by supplier. Risk of loss passes to you upon delivery.

6. Returns & Refunds

Softball Junk’s Returns & Refunds Policy governs all returns, exchanges, and refunds.
By purchasing from our site, you acknowledge and agree to that policy.

You can view the full policy here: https://www.softballjunk.com/pages/refund-policy 

Manufacturers may have unique return windows, restocking rules, or approval requirements. Softball Junk coordinates between customers and manufacturers but is not financially responsible for supplier decisions unless otherwise stated.

7. Intellectual Property

All content on SoftballJunk.com—including text, images, logos, graphics, design, and layout—is the property of Softball Junk or its suppliers.

You may not copy, reproduce, distribute, or use any content without written permission.

8. Supplier Products & Third-Party Partnerships

Softball Junk partners with independent manufacturers and brands.
We do not guarantee:

  • Specific inventory levels

  • Supplier performance

  • Product fulfillment timelines

Softball Junk is not liable for issues resulting from supplier errors, delays, or shipping carrier failures.

9. Limitation of Liability

To the fullest extent permitted by law:

  • Softball Junk is not liable for any indirect, incidental, or consequential damages arising from your use of the site.

  • Total liability, if ever applicable, will not exceed the amount paid for the product at issue.

Some states do not allow certain limitations, so these may not apply to you.

10. Governing Law, Jurisdiction & Venue

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles.

Any dispute must be brought exclusively in the state or federal courts of Lake County, Florida, and you consent to personal jurisdiction in those courts.

11. Changes to the Terms

We may update or modify these Terms at any time. Changes take effect immediately upon posting to the website.

Your continued use of the site means you accept all changes.

12. Contact Us

For questions about these Terms contact us at: hello@softballjunk.com